Privacy Policy

Downland Electrical ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you use this website, how we use it, and your rights over that information.

Information We Collect

When you submit an enquiry through our contact form, we collect the information you provide directly, which may include your name, email address, phone number, property type, service required, and details about your project. We may also collect standard technical information such as your IP address and browser type through normal website hosting logs.

How We Use Your Information

We use the information you submit to respond to your enquiry, provide a quote, schedule work, and communicate with you about your project. We do not sell or rent your personal information to third parties.

Cookies

This website may use essential cookies required for the site to function correctly. It may also use analytics cookies to help us understand how visitors use the site, so we can improve it. You can control or disable cookies through your browser settings at any time.

Data Sharing

We may share your information with trusted third-party service providers who help us operate our business (for example, our website hosting provider or email service), and only to the extent necessary for them to provide that service. We do not share your data for marketing purposes without your consent.

Data Retention

We retain enquiry and customer information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, for accounting and tax purposes).

Your Rights

Under UK data protection law, you have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at info@downlandelectrical.co.uk or call 01234 567 890.

Changes To This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.